Terms and Conditions

Effective from January 2025

Welcome to GoodGood Yoga! By participating in our classes, workshops, or using our services, you agree to abide by these Terms and Conditions. Please read them carefully. If you do not agree, you should not use our services. If you have any questions about our terms, please email us.

1. Booking and Attendance

1.1 Class Bookings

All classes must be booked in advance through our booking platform, Momence.
Cancellations must be made at least 8 hours before the class start time to avoid charges. Late cancellations or no-shows will result in the loss of the class credit.

1.2 Arrival Time

Please arrive at least 5 minutes before your scheduled class. Late arrivals will not be permitted to join for safety reasons.
Please note that late cancellations or no-shows on monthly or unlimited membership or offer are subject to a £10 fee, charged to the card on file.

2. Class Credits and Memberships

2.1 Class Credits and Packages

Class credits and packages are non-refundable and non-transferable.
Late cancellations (cancel within 8 hours of class) or no shows result in the loss of your class credit.
All credits have an expiration date as stated at the time of purchase. Extensions may be granted at the studio's discretion in exceptional circumstances.

2.2 Memberships

Memberships are billed monthly and require a minimum commitment period of 3 months from the date of purchase.
Membership cancellations or freezes require four weeks written notice.
Memberships can be paused for up to 6 weeks per year. If further pauses are needed, the membership will be charged at a 25% rate of the additional weeks paused.
Monthly membership cancellations or freezes must be processed before the payment for the subsequent membership period is processed. After the membership payment is processed, refunds cannot be granted.
Memberships are personal and cannot be shared.
For weekly memberships, credits roll on a monthly basis (ie. the Essential Flow membership = 4 credits per month from date of billing to next date of billing) and cannot be rolled over from month to month.
- Need an extra class or two this month? You’ll be able to instantly book additional classes at 50% off the drop-in rate within the Momence app. If you run into any issues, just email us.

Unlimited memberships cannot be shared and are for personal use only.
Late cancellations or no-shows for unlimited members are subject to a £10 fee.

3. Health and Safety

3.1 Health Declaration

By participating in classes, you confirm you are in good health and have no medical condition that could be aggravated by physical activity.
It is your responsibility to inform the instructor of any injuries, conditions, or pregnancy before the class begins.

3.2 Waiver of Liability

GoodGood Yoga is not liable for any injuries sustained during classes. Participation is at your own risk.
Consult a medical professional before beginning any new exercise program.

3.3 Studio Etiquette

Clients are expected to maintain a respectful and welcoming environment. Disruptive or inappropriate behaviour may result in suspension or termination of studio access.

4. Payments and Refunds

4.1 Payments

Payment is required at the time of booking. We accept major credit cards and other payment methods listed on our website.
All prices include VAT unless otherwise stated.

4.2 Refunds

Payments for classes, packages, and memberships are non-refundable except in cases of error on our part.
Refund requests must be submitted in writing to jenna@goodgoodyoga.com.

5. Changes to Schedule and Services

GoodGood Yoga reserves the right to change class schedules, instructors, or services without prior notice.
If a class is cancelled, clients will be offered a credit for the affected session.

6. Privacy and Data Protection

By using our services, you consent to the collection and use of your personal data in accordance with our Privacy Policy.
Your information will not be shared with third parties without your consent, except as required by law.

7. Photography and Media

Photography and video recording in the studio during class are prohibited without prior consent.
Occasionally, GoodGood Yoga may take photos or videos for marketing purposes. You will always be asked for permission before being included in such content.

8. Termination of Services

GoodGood Yoga reserves the right to terminate your access to classes or services if these Terms and Conditions are violated.

Thank you for choosing GoodGood Yoga. We can’t wait to see you on the mat!